Curse

Nightmare_Pwn · May 13, 2009, 09:25 PM // 21:25

I guess you live and learn but really this is just plain bullshit.

Anyways. I got hacked. Well not really "Hacked" Just some asshole managed to get my password somehow or Guess it. But how in the hell do you guess my password which was this ----> (6njfxtzvlo) <--- Which is now changed of course.

Anyways the whole point of this thread is this. Looks like you can easily change an account password by only knowing the Old Password. SO that means, Log into the account you want to take from soneone. As soon as you can do that, you go Click Click "Edit Account" Click Click "Change Password", Out with the old, in with a new one password Bam bam Done. BUT if you want to Reset the password like in my current situation to get my account back from this "Hacker". You go Click Click Password Reset Type Type Account name.

Oh Look what we have here. Redirected to NCsoft.com Please, Oh my Jesus anit that just a walk in the park. Why yes of course I want to make a useless Ticket and wait 2-3 Business Weeks to get a reply from a BOT telling me to wait another 2-3 Business Weeks so that an Anet Employee may better Assess the situation, while in that time (OR more like within 1-10 minutes of that time) my characters are Stripped, my Gold is transfered, and my characters are Deleted and the Account sold to the Asian man in the corner working for GW-GOLD-4dirtCHEAP-Prices.com

Why Yes of course I want to do that. GG Anet GG on making Accounts EZ PZ shampoo Squeezie to steal. Man at least make it so that "Reset Password" is something that can be done in-game like "Change Password" is so that I dont have to follow Steps 1 through 64 as stated above. OR at LEAST make the "Change Password" option harder to do then simply asking Old Password for New Password.

For Example. Want to reset the account password in-game like that?
Whats the old password? Then type out 2 of the 4 CD keys used in the Creation of the account.
Dont have the CD keys or bought the games in-store?
NO PROBLEM, Type in the Email Address attached to this Account so that a password change MUST GO THRU Email Validation Like on Diablo 2.

Jesus is that really so much to ask? Once again Anet GG.

MMSDome · May 13, 2009, 09:30 PM // 21:30

Don't expect much from these people they are useless.

Tried putting in a question at NCSoft and it asks me to register after i ask the question EVEN THOUGH IM LOGGED IN and I can't get the question through.

I wish they would pull their heads out of their asses.

manager · May 13, 2009, 09:50 PM // 21:50

It's nice to blame ANet or NCSoft for this but somehow i don't see how it's their problem here.

You don't guess a password like that and unless someone really hates you, nobody would spend their time bruteforcing it(Not even sure if it's possible to do it). Also, let's not forget the fact that the person would also need to know which email address you are using for the account.

Are you somehow saying that someone found your email address AND your password?

Mr. G · May 13, 2009, 10:00 PM // 22:00

I belive that NCsoft handles the account not Anet, and like manager said theres obviously a lot here your not telling us.

Personally I've not had that much trouble with support, the bot reply is automatic - It doesnt mean that they've forgotten you.

Quote:

Why Yes of course I want to do that. GG Anet GG on making Accounts EZ PZ shampoo Squeezie to steal. Man at least make it so that "Reset Password" is something that can be done in-game like "Change Password" is so that I dont have to follow Steps 1 through 64 as stated above. OR at LEAST make the "Change Password" option harder to do then simply asking Old Password for New Password.

Wait your complaining that its too easy to change sombodies password, but too hard for you to do it?

Quote:

For Example. Want to reset the account password in-game like that?
Whats the old password? Then type out 2 of the 4 CD keys used in the Creation of the account.
Dont have the CD keys or bought the games in-store?
NO PROBLEM, Type in the Email Address attached to this Account so that a password change MUST GO THRU Email Validation Like on Diablo 2.

Oh yeah, I can't see any flaws in that - why arn't they paying you $$$ already?

jiggles · May 13, 2009, 10:00 PM // 22:00

moar laik der r trojan on ur computa

Apollo Smile · May 13, 2009, 10:01 PM // 22:01

I've had both of my accounts for years. Somebody must have really hated you to go through so much effort.

therangereminem · May 13, 2009, 10:08 PM // 22:08

you did somethign yru not tellign us about , you got a key logger end of story or you told a friend your pw and he got mad at you and stole your account.
or just stop doign thing on the internet that are wrong hacks and heats for guildwars dont work bots programs are there to steal yoru account and so on.

i dont feel sorry for you in anyway. had my account for over 4 years now never once had aissue with it. al though i dont fall for scams orhacks for guildwars. and if i want porn family video is done the street

NOT ANETS FAULT YOU LOST YOUR ACCOUNT ONLY PERSON TO BLAME IS YOURSELF !!!!!!!!!!!!1

Apollo Smile · May 13, 2009, 10:19 PM // 22:19

No offense, Nightmare, but I have a hard time believing your "case". If history has shown us anything, alot of these claims conviently leave out certain details. The sensible thing to do is to contact support right away and see what they can do. Making a thread bitching about it only makes you seem more suspicious. (Just like those stupid "I got banned threads".

pinguinius · May 13, 2009, 10:25 PM // 22:25

tl;dr

How dare a company who would only gain money by people stupidly getting their accounts stolen (and thus having to rebuy the game) not care about the stupids getting their account stolen?

aznkda · May 13, 2009, 10:36 PM // 22:36

I bet you probably have keylogger on your computer.
Come on, do you think anyone can figure out the password you had?

o.0

SerenitySilverstar · May 13, 2009, 10:51 PM // 22:51

Quote:

Originally Posted by Apollo Smile

No offense, Nightmare, but I have a hard time believing your "case". If history has shown us anything, alot of these claims conviently leave out certain details. The sensible thing to do is to contact support right away and see what they can do. Making a thread bitching about it only makes you seem more suspicious. (Just like those stupid "I got banned threads".

Uh Huh. Key logger, gave friend/little brother access to your account, went to a "gold selling/hacks" - take your pick. The stories are all the same, and un-refutable since this is the age of anonymous internets.

Mr. G · May 13, 2009, 11:03 PM // 23:03

Quote:

tl;dr

How dare a company who would only gain money by people stupidly getting their accounts stolen (and thus having to rebuy the game) not care about the stupids getting their account stolen?

Did you really just tl;dr a 400 wordish post? How short is your atten - Oh shiney!

Still I think you won the Tinfoil hat contest

Gigashadow · May 13, 2009, 11:31 PM // 23:31

I'll bet Adobe Flash is the culprit, it's full of security holes. I remember last year my WoW account got hacked (the first time I've ever had malware on my computer) because of a Flash vulnerability that was less than 2 days old at the time. Since then I've browsed with noscript and flashblock so that won't happen again.

samerkablamer · May 13, 2009, 11:43 PM // 23:43

Ive had my accounts for almost four years. my friends knew my passes, and i hardly ever changed em, and i never got my stuff taken. to make a long story short, people cannot just "figure out" your password. the person placed a keylogger on your pc which is possible to do through instant messenger and other means, or you told it to them. There is no way to just magically "know" somebodies password. It has to be either taken or given, and from the story you're telling it seems as if it was given.

Seriously though, the people on here that have stuff stolen from them off of their account either do not know anything about internet security, which I know about but am not very careful about it, and nothing has ever happened to me. heck, the only time ive had an account "stolen" was one time on runescape. then i figured out that my friend actually sold my account to sombody in order to just use recovery questions to get it back, but then he figured out i had changed em and he didnt know them.

Bug John · May 13, 2009, 11:58 PM // 23:58

Whatever the circumstances may be, he raised real problems.

First problem: to change the password, you only need the old password, which means that if they get your password, you have lost your account.

Second problem: if your account gets stolen, you can't reset the password fast enough to save anything, even if you're the one controlling the mail address attached to it and if you've got all the game keys.

Third problem: NCSoft support sucks.

Snow Bunny · May 14, 2009, 12:03 AM // 00:03

You have a keylogger. I have a much simpler password, with 3 accounts 4 years old each, and nothing has ever happened.

'cept for my bans of course.

Tramp · May 14, 2009, 12:10 AM // 00:10

Quote:

Originally Posted by Nightmare_Pwn

But how in the hell do you guess my password which was this ----> (6njfxtzvlo)

OH S#@%!

That is my password too! I knew I should have picked a harder one!

Kumu Honua · May 14, 2009, 12:15 AM // 00:15

Well, technically your password isn't that strong. To be better, use multiple numbers, as well as case.

6nBiLq65 would be much stronger.

Qaletaqa Hania · May 14, 2009, 12:44 AM // 00:44

I have 3 accounts, 1 is 4 years old the others 2 years. Now i've never hacked in any game (using cheats is something else :P), and i've never gotten a account hacked. I don't respond to e-mails when they say there is something wrong with servers asking for your password and username or something similar, I don't give out my info in e-mails.

And to say the Support is slow is wrong in my case, the longest i've had to wait was 4 days because I submitted my ticket on friday and that was because I forgot my NCSoft master accounts username and password had to give my cd-keys and such, had no problem identifying myself to them and they gave me new but temporary password (they said I should change it). But I keep records tho of everything, I have also never been banned. If I ever get banned i'll probably know why but atm they never had a reason to ban me and i'll probably never give them one.

NCSoft support does not suck if you know how to ask for help and in comparison to the many other games i've played, they are the ones that have given me the best support I have seen.

Tips:
- Be polite and stay polite (Asking it nicely probably helps alot)
- Give them as much info as possible if they ask for it, otherwise don't give out your Info to anyone. Even if it means saying that you have violated certain agreements, be honest. This part is where some probably say "why would you say that you have violated certain agreements", well it will probably not help you but it might help them to warn others about it.
- Say thank you when they have helped you.
- When choosing a password use numbers, lower and uppercase letters and other characters if possible.
- Scan your pc atleast once a week for viruses, I recommend scanning daily.
- Do not download third-party programs.
- Do not allow your Internet Browser to remember your passwords and usernames.
- Do not use any other pc besides your own to play Guild Wars because they might have malicious software on them.
- Do not use words, names, birthdates as your password.

Mr. G · May 14, 2009, 12:58 AM // 00:58

Oh yes perhaps it's me being paranoid or not but you always seem to get a quicker reply with NCsoft when you go through all the polite formalities.